Google Gemini - a review

I tested 'Gemini' for Google Workspace, which is Google’s version of ChatGPT integrated into Google Docs, Gmail..etc... My opinion is we are not there yet, but not because of Google. 

Including AI in these tools is an Information Architecture challenge, as it requires ensuring the flow helps rather than distracts. 

Gemini provides tools to write better, but I realize my writing process was wrong. Regardless of the medium—chat, email, or documents—my starting point must be the word processor. It can be Google Docs, Word, or my preference, IA Writer ('IA' stands for Information Architects, not 'AI' as Artificial Intelligence). Otherwise, I feel overwhelmed by the options in a writing environment that is already limited.

Google must satisfy millions of users who don’t share my mindset, and this is likely the first of many iterations of integrating AI into daily tools. They need to be flexible, fast, and accessible to a wide range of people. Quite a journey!

That said, I know from my experience that those tools won’t easily create a paradigm shift in how to work with AI. This is why I start with my clients on something much simpler, even though it requires custom integration. 

I also tell people to think of a 'word processor' with simple, limited, yet powerful options first, rather than 'email' or 'chat box' with many features. This might create initial frustration, especially for those who love to expedite emails, but I’ve learned that this friction is not a bad thing, as it forces them to think more before reacting in almost real-time.

It is possible from Google Docs to directly create an email draft into Gmail; I have improved my GPT toolbox so that this process can be done without copy-pasting. This makes any customizable word processor the ideal writing environment, even for emails.